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NudgeMe

Support

Need help with NudgeMe? You're in the right place.

Get in touch

We typically reply within 2 business days.

Common questions

Pip isn't responding to my messages.

Check that you're online. If the issue persists, Pip's backend may be temporarily unavailable — please email us and we'll look into it.

How do I delete my account?

Email noambuilds@gmail.com from the address you signed up with. We'll permanently delete your account and all associated data within 30 days.

My streak reset and I think it's a bug.

Streaks are evaluated daily at midnight UTC. If you completed a task yesterday but the streak shows broken, email us your account email and a rough time of the missed day so we can investigate.

How do I turn off push notifications?

Open the Settings tab inside NudgeMe to disable nudges, or use your phone's system settings (Settings → NudgeMe → Notifications) to turn them off entirely.

I want to change the goal Pip planned for me.

Open the journey, tap the plan editor, and reorder, edit, or delete tasks freely. You can also start a new chat with Pip to regenerate the whole roadmap if the goal has shifted.

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